Discovery
A calmer client journeyfor therapy practices.
Minding creates your website and connects enquiries, booking, forms, payments and reminders, so new clients know what to do next and you keep control of the tools behind it.
Everything behind the therapy room.
CLIENT JOURNEY
From first visitto first session.
A sample path for clients, stitched together behind the scenes.
Scheduling
Book
Payment
Pay
Intake
Prepare
Arrival
Attend
Follow-up
Return
PERSONALISED CONCEPT
See your practice concept.
Pick enough to shape the first version. The rest can be refined later.
01
What should it feel like?
WHAT YOU GET
The websiteand the path behind it.
A concise first scope, then a practical build around the tools your practice already uses.
Minding layer
Website concept
A homepage and service path that makes fit, fees, location and the next step obvious.
- Homepage direction
- Service clarity
- Practice-owned domain
Minding layer
Client journey
Booking, deposits, forms, reminders and calendar handoffs connected around your existing tools.
- Booking route
- Payment/form handoff
- Email and SMS reminders
Minding layer
Practice systems
A stack that fits how you work: Cliniko, WriteUpp, Zanda, Stripe, Google, Zoom, Resend, Twilio and more.
- Existing tools first
- GDPR-aware mapping
- Clear handover
TRUST & OWNERSHIP
Your practice stays yours.
Domains, payment accounts, booking tools and client relationships should sit with the practice, not inside Minding.
GDPR-aware.Not legal theatre.
Clinical notes and therapeutic records should remain in appropriate practice software. Minding focuses on the website, booking and administrative layer, with DPIA-ready documentation and clear account ownership before client data is processed.
FAQ
Useful answers. No fog.
Minding uses your selections, website and notes to shape an initial direction for your homepage, client journey and connected tools. It is a starting concept, not a finished build.
Usually not. If your current system is working well, we'll first look at how to integrate it into the new client journey.
No. We can recommend a suitable option based on your practice size, the features you need, cost and how you expect the practice to grow.
No. The aim is for important practice accounts and assets to remain under practice ownership, including your domain, payment account and booking software wherever possible.
Yes. Where appropriate, we can configure secure online payment or deposits using your own payment account and compatible booking system.
We can design around common practice systems and assess the exact integration options available for your chosen platform.
Minding can support a GDPR-aware setup, clear account ownership and DPIA-ready documentation, but legal compliance depends on the final tools, processor agreements and how the practice uses them. It is not legal advice.
Minding's public website and marketing systems should not be used as a therapy-note system. Clinical records should remain within appropriate practice software chosen by the practitioner.
Yes. If the current site is worth keeping, we can focus on the booking, payment and client journey rather than replacing it unnecessarily.
Yes. Minding Collective is designed for practices with multiple practitioners, locations or more complex booking and enquiry flows.
Timing depends on the size of the practice, existing systems and how quickly content and access are supplied. We confirm the implementation plan before work begins.
See the first versionbefore a call.
Share your site, tools and notes. Minding will use them to shape a practical first concept.
No client or clinical information needed.


